Privacy Policy – AGARMOVE

A This Privacy Policy describes how AGARMOVE, a service brand operated under Secure Writer Relocations Pvt. Ltd., collects, uses, discloses, and processes personal data in connection with its website and all related online services (collectively referred to as the “Sites”).

By accessing or using our Sites and services, you agree to the practices outlined in this Privacy Policy.

About Data Usage & Ownership

All information collected through the Sites is managed by Secure Writer Relocations Pvt. Ltd. AGARMOVE operates as a service brand under the same entity.

We do not rent, sell, or share your personal information with any third party outside of the company, except with authorized agents and service providers involved in delivering services.

Information collected is used strictly to provide relevant, efficient, and personalized relocation services. In some cases, your information may also be used for communication or service updates. You may opt out of such communications at any time.

Information We Collect

1. Personal Data You Provide

You may voluntarily share personal information, including:

  • Full name, address, email, and contact number
  • Pickup and delivery details
  • Business or employment information (if applicable)
  • Service preferences and requirements
  • Feedback, survey responses, and customer support interactions

2. Profile & Transaction Information

This may include:

  • Account login details (username and password)
  • Booking details and service history
  • Communication preferences and interests

3. Information from Social Media

If you connect with social networking platforms, you allow us to access information as per your privacy settings on those platforms. You can revoke access at any time through your social media account settings.

4. Information from Other Sources

We may collect data from:

  • Publicly available sources
  • Business partners or affiliates
  • Marketing and analytics providers

This information may be combined with data you provide to improve service quality.

5. Automatically Collected Data

When you use our Sites, we may automatically collect:

  • Device information (browser type, OS, device model)
  • IP address and general location
  • Pages visited, time spent, and navigation patterns
  • Website interaction and usage data

This data is collected using cookies and similar technologies.

How We Use Your Personal Data

We use your information to:

  • Operate, maintain, and improve our website and services
  • Process bookings and manage service requests
  • Communicate updates, confirmations, and support messages
  • Personalize user experience and improve service delivery
  • Understand user preferences and behavior
  • Respond to inquiries, feedback, and customer support requests

Marketing Communications

We may send promotional or service-related messages where permitted by law. You can opt out of marketing communications at any time.

Legal & Compliance Use

We may use your data to:

  • Comply with applicable laws and regulations
  • Respond to legal requests or government authorities
  • Prevent fraud, misuse, or unauthorized activities
  • Protect rights, safety, and property

How We Share Your Information

We may share your personal data in the following cases:

  • Affiliates & Internal Teams: For operational and service purposes
  • Service Providers: Logistics, IT services, customer support, and hosting partners
  • Professional Advisors: Legal, audit, and insurance services
  • Legal Authorities: When required under applicable law
  • Business Transfers: In case of merger, acquisition, or restructuring

All third parties are required to handle your data securely and in accordance with this Privacy Policy.

Cookies & Tracking Technologies

We use cookies to:

  • Enhance user experience
  • Analyze traffic and usage patterns
  • Store preferences and settings

You can manage or disable cookies through your browser settings.

Your Rights

You have the right to:

  • Access your personal data
  • Request corrections or updates
  • Request deletion (subject to legal obligations)
  • Restrict or object to data processing
  • Request transfer of your data
  • Opt out of marketing communications

Requests can be made through official contact channels.

Data Security

We implement reasonable security measures to protect your information from:

  • Unauthorized access
  • Data loss or misuse
  • Alteration or disclosure

However, no system is completely secure, and users should share information responsibly.

Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill service obligations
  • Meet legal and regulatory requirements
  • Resolve disputes and enforce agreements

Third-Party Links

Our Sites may include links to external websites. We are not responsible for the privacy practices or content of such third-party platforms.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Updated versions will be posted on this page. Users are encouraged to review this policy periodically.

Contact for Privacy Requests

For any privacy-related queries, requests, or concerns, you may contact us through the official contact details available on our website.

This Privacy Policy reflects our commitment to data protection, transparency, and responsible handling of personal information while delivering reliable relocation services across India and internationally.